At First National Bank, your privacy is important to us and the confidentiality and protection of customer information is one of our fundamental responsibilities. We are providing you with this notice in compliance with federal law and to inform you of the information we collect and how we use that information.
Customers are defined as those persons or entities that have a continuing relationship by purchasing or holding financial products or services such as a:
- Deposit account
- Loan account
- Credit card account
- Safe deposit box
Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.
An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us.
Ownership does not mean complete ownership, but means owning enough to have control.
A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."
THE INFORMATION WE COLLECT
We collect nonpublic information about you from the following sources:
- Information we receive from you on applications or other forms;
- Information about your transactions with us, our affiliates, or others; and
- Information we receive from a consumer reporting agency.
THE INFORMATION WE SHARE
We do not disclose any nonpublic personal information about our customers or former customers, except as permitted by law. We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions, such as a firm that conducts brokerage, investment advisory and insurance agency services, with whom we have joint marketing agreements in accordance with applicable law.
CONFIDENTIALITY AND SECURITY
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. The bank requires each third-party service provider to execute a Confidentiality Agreement and to organize and implement a privacy-training program for its employees. The bank has a privacy training program for its employees in order to ensure compliance with this privacy policy.
Customers with questions about these Privacy Principles, or concerns regarding the confidentiality of their customer information, should contact customer service at 1-877-380-8573. You may also contact us by mail at:
FIRST NATIONAL BANK
Attn: Operations / Privacy Policy
PO Box 810
Edinburg, Texas 78540-0810
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This policy was published 06/11/09.
